Effective date 2026-07-16
Privacy Policy
Controller and contact
NATURAX AI PTE. LTD., a company in Singapore, is the controller and responsible entity for information processing on this website, subject to applicable law. For privacy questions, contact support@ourcoolfly.com.
Information this website collects
This static website has no account or contact form and is not intended to collect personal information directly. Hosting and security systems may process technical logs, including IP address, browser or device information, request details, and time information.
Contact email
If you email support@ourcoolfly.com, we process the information you provide to respond to your enquiry and manage the correspondence.
How information is used
Information is used to operate and secure the website, respond to enquiries, and meet applicable legal obligations.
Retention and deletion
We retain information only for as long as reasonably needed for the purposes described here, including security, correspondence, and legal obligations, then delete or anonymize it where appropriate.
International transfers
Hosting and service providers may process information in locations outside your country. Where applicable, we use contractual, technical, or organizational safeguards appropriate to the transfer.
Your rights
Subject to applicable law, you may have rights to request access, correction, deletion, restriction, or objection. Contact support@ourcoolfly.com to make a request.
External links and product privacy
This website may link to external websites. Product-specific services, including COOLFLY services, are governed by their own privacy information and terms.
Changes to this policy
We may update this policy by publishing a revised version on this website and updating its effective date.
Contact
For privacy enquiries, contact NATURAX AI PTE. LTD. at support@ourcoolfly.com.